Krucza 16/22, 3rd floor

Massage studio · Warsaw city centre

A moment
just for you

We’ll relieve your pain and tension. Classic, relaxing and facial massage and reflexology — in a calm studio right in the centre of Warsaw.

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A therapist’s hands during a back massage
A massage at the Massage Heaven studio

Services

Massages tailored
to your needs

The Massage Heaven treatment room: massage table, warm light and plants

meet the studio

We’ll free you
from pain and tension

Massage Heaven is a massage studio in the heart of Warsaw, at Krucza 16/22. Before we begin, we talk for a moment — about what’s bothering you, what you expect and how firm the pressure should be. Only then do we choose the technique.

We combine therapeutic techniques with relaxing rituals, so that every visit is time just for you — unhurried, quiet and warm.

  • Warsaw city centre

    Krucza 16/22 — easy to reach from anywhere in the city.

  • 20+ treatments

    Six categories, from therapy to facial care.

  • Online booking

    Pick a time on Booksy or Fresha in seconds.

FAQ

Before your
first visit

Can’t find your question? Message us on Instagram — we’re happy to help.

The easiest way is online — the “Book a visit” button takes you to Booksy or Fresha, where you can see live availability. You can also message us on WhatsApp or Instagram.

Arrive 5–10 minutes early and have your last bigger meal at least an hour before your visit. Before the treatment, tell your therapist about any pain, injuries and areas to avoid.

Nothing! Fresh towels, disposable underwear and slippers are waiting for you. Just come and relax.

Yes. After an oil massage you can take a refreshing shower at our studio.

No. You undress only as much as you feel comfortable with, and we’ll give you disposable underwear. During the massage your body is covered with a towel — we uncover only the area being massaged.

Yes. Tell us before the treatment what pressure you like, and let us know during the massage if anything feels too strong or too light.

The main ones are fever, infections, skin inflammation, fresh injuries and the first trimester of pregnancy. If you’re unsure or have a chronic condition, message us before your visit — we’re happy to advise.

Do it in Booksy or message us at least 24 hours before your visit — we’ll gladly offer the free slot to someone else.

At the studio you can pay by cash, card or BLIK. When booking through Booksy, you can also pay online.

Krucza 16/22, 3rd floor — there’s a lift in the building. It’s right in the city centre, a 10-minute walk from Centrum metro station.

Gift voucher

Give someone
a moment of calm

A voucher for a chosen amount or a specific massage — an elegant gift for a birthday, the holidays or just because. It can be redeemed by booking a visit via Booksy, Fresha, WhatsApp or Instagram.

Team

Behind every massage
there’s a person

  • Anastazja, massage therapist

    Anastazja

    massage therapist

    Anastazja is a qualified massage therapist with more than 5 years of experience and a real passion for bodywork. She completed two years of training as a massage technician, gaining a solid medical and anatomical foundation.

    In her daily practice, Anastazja focuses on an individual approach. She smoothly blends different massage techniques into a signature treatment tailored to each person’s needs.

  • Ina, massage therapist and yoga therapist

    Ina

    massage therapist and yoga therapist

    Ina is an experienced massage therapist, a long-time yoga teacher, an aromatherapist and a yoga therapist.

    She specialises in working with people who experience stress, deep muscle tension, back and neck pain, overload and psychosomatic fatigue.

Contact

Book
your moment

Address
Krucza 16/22, Warsaw city centre
Bookings
Instagram
@massage_heaven_warsaw
Message us on Instagram
Map of the area around Krucza 16/22 in Warsaw

Book a visit

Book online or send us a message.

Book online

Message us

Massage with Anastazja

Pick a time with Anastazja online or message us.

Book online

Message us

Massage with Ina

Pick a time with Ina online or message us.

Book online

Message us

Krucza 16/22, 3rd floor · Warsaw

Give someone a moment of calm

We’ll get in touch to arrange the details, payment and collection of the voucher.

Voucher type

This is a request, not an order — you don’t pay anything yet.

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Privacy
policy

We respect your privacy. Below we explain what personal data we collect, why, how long we keep it and what rights you have. This policy covers the massageheavenwarsaw.com website and contact with the Massage Heaven studio.

1. Who is the data controller

The controller of your personal data is Anastasiia Zhelezniak, running a sole proprietorship (the Massage Heaven studio), Krucza 16/22, 00-526 Warszawa, Poland, NIP 5253039331, REGON 541191343 (“Massage Heaven”, “we”). For any questions about personal data, write to us at anastaziya111@gmail.com or call +48 731 711 509.

2. What data we collect

  • Gift voucher form: name, phone number, chosen massage or amount, duration and the content of your message.
  • Bookings: if you book a visit through Booksy or Fresha, we receive the data needed to handle it — first and last name, phone, e-mail, date and type of treatment.
  • Contact: the data you share when you message us on Instagram or WhatsApp, by e-mail or by phone.
  • Health information: before a massage you may tell us about pain, injuries, pregnancy or illnesses. We use it only to make the massage safe for you.

3. Why and on what legal basis

  • Answering your enquiry, preparing a voucher and handling your visit — steps before entering into a contract and its performance (Art. 6(1)(b) GDPR).
  • Health information — your explicit consent (Art. 9(2)(a) GDPR).
  • Accounting and tax — a legal obligation (Art. 6(1)(c) GDPR).
  • Replying to other messages, and establishing, pursuing or defending claims — our legitimate interest (Art. 6(1)(f) GDPR).

4. Who we share data with

Your data may be shared with companies that help us run the studio: the Booksy and Fresha booking systems, website hosting and e-mail providers, our accounting office and — if you message us on Instagram or WhatsApp — Meta Platforms. Booksy, Fresha, Meta and Google (the map on the website) also process data under their own rules, described in their privacy policies. We do not sell your data.

5. Transfers outside the EEA

Some providers, such as Meta and Google, may process data outside the European Economic Area. This happens on the basis of a European Commission decision (the EU–US Data Privacy Framework) or standard contractual clauses, which ensure an adequate level of protection.

6. How long we keep data

  • Voucher enquiries that did not lead to an order — up to 12 months from the last contact.
  • Data related to a voucher or a visit — for as long as the service is provided, and then until claims become time-barred.
  • Accounting documents — 5 years from the end of the year in which the tax obligation arose.
  • Health information — until you withdraw consent or our cooperation ends.

7. Your rights

You have the right to access your data, to have it corrected, deleted or its processing restricted, to data portability, and to object to processing based on our legitimate interest. You can withdraw your consent at any time — this does not affect the lawfulness of processing before the withdrawal. To exercise your rights, write to anastaziya111@gmail.com. You can also lodge a complaint with the President of the Personal Data Protection Office (Prezes Urzędu Ochrony Danych Osobowych, ul. Stawki 2, 00-193 Warszawa).

8. Do you have to provide your data

Providing your data is voluntary, but without it we cannot answer your enquiry, prepare a voucher or book your visit. We do not make automated decisions or use profiling.

9. Cookies

We use three kinds of cookies:

  • Essential — needed for the website to work, e.g. to remember your chosen language and your cookie choice. They don’t require consent.
  • Functional — display a Google map with directions to the studio. Google may set its own cookies when doing so.
  • Analytics — aggregated visit statistics that help us improve the website ([tool name]).

We turn on functional and analytics cookies only with your consent (Art. 6(1)(a) GDPR), given in the cookie banner. You can change or withdraw your choice at any time in “Cookie settings” in the website footer or in your browser settings.

10. Changes to this policy

We may update this policy, e.g. when the law or our services change. The current version is always available on this page.

Last updated: [publication date]